We want you to be completely satisfied with your purchase.

Returns

You have the right to return your item within 14 days of receiving it, in line with UK distance selling regulations.

To be eligible for a return:

  • The device must be returned in the same condition as received
  • iCloud must be removed
  • The device must not be damaged after delivery

Refunds

Once we receive and inspect the returned item, we will process your refund within 5 working days.

Refunds are issued to the original payment method.

Exclusions

Returns may be refused if:

  • The device is iCloud locked
  • The device shows signs of damage not present at delivery
  • Parts have been replaced or tampered with

If you wish to start a return, please contact us before sending the item back.