We want you to be completely satisfied with your purchase.
Returns
You have the right to return your item within 14 days of receiving it, in line with UK distance selling regulations.
To be eligible for a return:
- The device must be returned in the same condition as received
- iCloud must be removed
- The device must not be damaged after delivery
Refunds
Once we receive and inspect the returned item, we will process your refund within 5 working days.
Refunds are issued to the original payment method.
Exclusions
Returns may be refused if:
- The device is iCloud locked
- The device shows signs of damage not present at delivery
- Parts have been replaced or tampered with
If you wish to start a return, please contact us before sending the item back.